Shipping policy

 

Processing Time

 

 

  • Orders are processed within 1–3 business days after payment is received.

  • Once your order is shipped, you will receive a tracking number by email.

 


 

Estimated Delivery Times

 


Because we partner with global suppliers, delivery times may vary depending on your location:

 

  • United States & Canada: 7–15 business days

  • Europe: 7–15 business days

  • Australia & New Zealand: 7–20 business days

  • Rest of World: 10–25 business days

 


(Note: These are estimates and do not include processing time.)


 

Tracking Your Order

 

 

  • Tracking numbers will be emailed once your order ships.

  • Tracking may take 3–5 business days to update in the system.

  • If you ordered multiple items, they may ship separately for faster delivery.

 


 

Delayed or Lost Packages

 

 

  • Delays may occur due to customs, weather, or carrier backlogs.

  • If your package does not arrive within 30 business days, please contact us and we will assist you with a replacement or refund.

 


 

Incorrect Address Policy

 

 

  • Customers are responsible for entering the correct shipping address.

  • Orders cannot be rerouted once shipped. Please double-check your address before checkout.

 


 

International Shipping & Customs

 

 

  • International orders may be subject to customs fees, import taxes, or duties.

  • These charges are the responsibility of the customer and are not included in our shipping cost.

 


 

Order Changes & Cancellations

 

 

  • We can accept order changes or cancellations within 24 hours of purchase.

  • After this period, orders are processed and cannot be modified.

 


 

Guaranteed Delivery

 


We stand behind our products. If your order does not arrive within 45 business days, you are eligible for a full refund or replacement.